All of our items are thoroughly checked before shipping, so most of the products will arrive to you as an "opened box" item. This is to prevent shipping a possible defective product and could save shipping time/cost altogether.
- Deformed boxes/packagings upon arrival must be checked and reported to us and the courier company.
- Warranty of the item(s) are only deemed valid if you return it to us through the same courier company (e.g. Citylink or PosLaju) who sent you the item.
- Refund(s) will be made in the form of a Discount Voucher, which can be used for purchasing other products, or a direct cash refund through Maybank2U.
- Shipping charges are NOT refundable.
- For Free Shipping items, its shipping charges will be deducted from the total amount before a refund is made.
Please do not proceed if you do not agree with the above terms and conditions. |
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